Privacy Policy
Last updated: January 2025
Introduction
Quiet Core, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or conduct business with us.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact or inquiry forms on our website
- Request a quote for products or services
- Place an order for products
- Communicate with us via phone, email, or other channels
- Subscribe to our communications
The types of personal information we may collect include:
- Full name
- Email address
- Phone number
- Company name and job title
- Business address
- Payment information (when processing orders)
- Project specifications and requirements
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
- Location information (general geographic area)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill product orders, including manufacturing, shipping, and customer support.
- Quote Requests: To respond to inquiries and provide pricing for products and services.
- Communication: To communicate with you about orders, inquiries, and other business matters.
- Customer Service: To provide technical support and address customer concerns.
- Marketing: To send promotional communications (with your consent where required).
- Website Improvement: To analyze website usage and improve user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
- Business Operations: To maintain business records and conduct internal operations.
Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, and website hosting.
- Business Partners: We may share information with business partners for joint projects or referral purposes.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property.
We do not sell your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- Nature of our ongoing relationship with you
- Legal obligations to retain records
- Warranty and product liability considerations
- Statute of limitations for potential legal claims
- Business and industry standards
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to certain exceptions.
- Portability: You may request your information in a portable format.
- Objection: You may object to certain processing of your information.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our products and services are intended for business and commercial use. We do not knowingly collect personal information from children under the age of 18. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Quiet Core, Inc.1440 SCHOENERSVILLE RD
Bethlehem, PA 18018
Phone: +1 (432) 271-0708
Email: contact@quiet-core.net
For privacy-specific inquiries, please include "Privacy Request" in your email subject line.